Industry · Mobile retail
Mobile retail's after-sales engine — without the headcount.
Brands, distributors, marketplaces and re-commerce operators trust us to operate the unglamorous-but-critical machinery — chip-level repair, DOA, refurbishment, RMA and a 750+ centre network — at scale, on SLA.
Selected clients
Where we plug in
DOA & RMA programmes
Triage, repair and dispatch dead-on-arrival and warranty returns with barcoded tracking and an online RMA portal.
Re-commerce refurbishment
Open-box, used and returned inventory back to grade-A resaleable condition for marketplaces and brand outlets.
Online service portals
Doorstep service booking with partner-locator and live ticket status — built and operated by our team.
Chip-level L3–L4 repair
BGA chip replacement, board rework, LCD refurbishment — for complex repairs other vendors return as scrap.
Scale
Numbers that matter for procurement
The operational shape of what we run today.
- ESD-controlled repair line with dedicated grounding
- 10,000 sq.ft.
- Engineer capacity across repair, embedded & software
- 150 seats
- L1–L4 repair throughput capacity
- 20,000 /month
- Engineering practice since 2005
- 20+ years
- Authorised service centres across India
- 750+
- Mobile repairs handled and counting
- 5 Lakh+
- Forward & reverse logistics for RMA
- Pan-India
FAQ
Mobile retail FAQ
Do you white-label the customer experience?
Yes — call scripts, branded RMA portal, branded courier paperwork and SLA reporting can all be in brand colours.
How fast can a programme go live?
Most engagements go live in 4–8 weeks: scope, SLA, parts forecasting, training and a soft launch on a single state before pan-India ramp.
Let's build it together
Reviewing an RMA RFP?
We respond fast and we don't need a 90-day onboarding. Tell us the volumes and SLAs.